Effective Date: 10 July 2025

Caprock Roofing (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information, including when you interact with us via our website, caprockroof.com, and through SMS (text) messaging.

1. Information We Collect

We may collect the following information:

– Personal Information: Name, phone number, email address, and physical address.

– Communication Information: Records of your interactions with us via phone, email, web forms, and SMS messages.

– Device Information: IP address, browser type, and other technical data collected through website analytics tools.

2. How We Use Your Information

We use the information we collect to:

– Provide roofing and home improvement services

– Respond to inquiries and schedule appointments

– Send updates, promotions, and service reminders via email or SMS

– Improve our website, services, and customer support

3. Text Messaging (SMS) Policy

By providing your phone number, you consent to receive SMS messages from Caprock Roofing. These messages may include:

– Appointment confirmations and reminders

– Service updates

– Promotional offers or seasonal announcements

Message and data rates may apply. Message frequency varies. You can opt out of SMS messages at any time by replying STOP. Reply HELP for help.

We do not sell or share your phone number with third parties for marketing purposes.

4. Data Sharing

We do not sell your personal information.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We take reasonable precautions to protect your information, including secure servers and data encryption. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You may:

– Request access to the personal information we hold about you

– Request corrections or deletion of your information

– Opt out of marketing communications (including SMS) at any time

To exercise your rights, contact us at: info@caprockroof.com

7. Changes to This Policy

We may update this policy occasionally. Updates will be posted on this page with a revised effective date.

8. Contact Us

If you have questions about this Privacy Policy, contact:

Caprock Roofing

Email: info@caprockroof.com

Phone: 469-759-1171